Privacy Policy
Effective Date: September 2, 2025
1. Information We Collect
KidVenture Clubs collects information to provide safe, high-quality after-school programs for children. We collect:
Personal Information
- Parent/Guardian Information: Name, email address, phone number, emergency contacts
- Child Information: Name, age, grade level, school, allergies, medical conditions, emergency contacts
- Payment Information: Billing address, payment method details (processed securely through Stripe)
- Registration Data: Club preferences, pickup information, special instructions
Automatically Collected Information
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Process club registrations and manage enrollments
- Communicate about programs, schedules, and important updates
- Process payments and maintain billing records
- Ensure child safety and provide appropriate care
- Improve our programs and website experience
- Comply with legal requirements and safety regulations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only:
- With Staff: Program coordinators and instructors who need information to care for your child
- With Schools: Thales Academy locations for coordination and pickup/drop-off logistics
- Service Providers: Trusted third parties who assist our operations (payment processing, email services)
- Legal Requirements: When required by law, court order, or to protect safety
- Emergency Situations: Medical emergencies or child safety concerns
4. Data Security
We implement strong security measures to protect your information:
- Encrypted data transmission and secure database storage
- Payment processing through PCI-compliant Stripe platform
- Limited access to personal information on a need-to-know basis
- Regular security audits and system updates
- Staff training on privacy protection and data handling
5. Children's Privacy
We are committed to protecting children's privacy:
- We do not collect personal information directly from children under 13
- All child information is provided by parents or guardians
- We do not use child information for marketing purposes
- Photos/videos require explicit parental consent
- Children's data is deleted when no longer needed for program purposes
6. Your Rights and Choices
You have the right to:
- Access: Request copies of your personal information
- Update: Correct or update your information
- Delete: Request deletion of your information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at hello@kidventurekids.com
7. Cookies and Tracking
Our website uses cookies to:
- Remember your preferences and login status
- Analyze website usage and improve functionality
- Provide personalized content and recommendations
You can control cookies through your browser settings. Disabling cookies may limit website functionality.
8. Third-Party Services
We use trusted third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Email Services: Program communications and updates
- Analytics: Website usage analysis and improvement
These services have their own privacy policies and security measures.
9. Data Retention
We retain information:
- Active Registrations: Throughout program enrollment
- Financial Records: 7 years for tax and audit purposes
- Safety Records: As required by state regulations
- Marketing Data: Until you opt-out or request deletion
10. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice. Your continued use of our services indicates acceptance of the updated policy.
11. Contact Information
For privacy-related questions or requests:
Email: hello@kidventurekids.com
Phone: (404) 396-2816
Mail: KidVenture Clubs Privacy Officer
123 Main Street
Raleigh, NC 27601