Terms of Service

1. Acceptance of Terms

By registering for KidVenture Clubs programs or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Program Registration

Eligibility

• Programs are available to students enrolled at participating Thales Academy locations
• Children must be in grades K-8 unless otherwise specified
• Parent or legal guardian must complete registration and provide consent

Registration Process

• Complete online registration form with accurate information
• Provide emergency contacts and medical information
• Submit payment for selected programs
• Registration is not confirmed until payment is processed

Enrollment Limits

• Programs have limited capacity and are filled on a first-come, first-served basis
• Waitlists may be available for full programs
• We reserve the right to cancel programs due to insufficient enrollment

3. Payment Terms

Program Fees

• Program fees vary by club type and duration
• All pricing is displayed during the registration process
• Fees are per child, per program session
• Processing Fee: $7 per child (non-refundable)
• Multi-child discounts may be available for families

Payment Processing

• Payments are processed securely through Stripe
• Full payment is required at time of registration
• Processing fees are non-refundable
• Failed payments may result in registration cancellation

Refund Policy

• Before Program Starts: Full refund minus processing fee if cancelled 7+ days before start date
• Within 7 Days: 50% refund minus processing fee
• After Program Starts: No refunds, except for medical emergencies with documentation
• Program Cancellations: Full refund if we cancel a program

4. Program Policies

Attendance

• Regular attendance is expected for optimal learning experience
• Notify us of planned absences when possible
• No makeup sessions for missed classes
• Excessive absences may result in program dismissal

Pickup and Drop-off

• Children will be supervised from school dismissal until program pickup
• Authorized adults must be listed on registration form
• Photo ID required for pickup verification
• Late pickup fees may apply after program hours

Behavior Expectations

• Children must follow program rules and instructor directions
• Respectful behavior toward staff and other participants is required
• Disruptive behavior may result in program dismissal without refund
• Parents will be contacted regarding behavior concerns

5. Health and Safety

Medical Information

• Provide accurate medical and allergy information during registration
• Notify us immediately of any changes to medical conditions
• Emergency medications must be provided with clear instructions
• Staff are trained in basic first aid and emergency procedures

Illness Policy

• Children must stay home if showing signs of illness
• Fever-free for 24 hours before returning to programs
• We reserve the right to send home children who appear ill
• Follow current health guidelines and recommendations

Emergency Procedures

• Emergency contacts will be notified in case of injury or illness
• 911 will be called for serious emergencies
• Incident reports will be completed and provided to parents
• Children may only be released to authorized contacts

6. Liability and Insurance

Assumption of Risk

Participation in after-school programs involves inherent risks. Parents acknowledge and assume these risks by enrolling their child in KidVenture Clubs programs.

Limitation of Liability

• KidVenture Clubs liability is limited to the amount paid for program registration
• We are not liable for lost, damaged, or stolen personal items
• Participants are responsible for following safety instructions
• Claims must be reported within 30 days of occurrence

Insurance Requirements

• KidVenture Clubs maintains appropriate liability insurance
• Parents are encouraged to maintain health insurance for their children
• Personal property is not covered by our insurance

7. Intellectual Property

• All program materials, curricula, and content are proprietary to KidVenture Clubs
• Parents may not reproduce or distribute program materials
• Photos and videos of programs may be used for marketing with consent
• Children's artwork and projects remain their property

8. Communication and Updates

• Important updates will be sent via email and/or text message
• Parents are responsible for monitoring communications
• Program schedules and policies may change with reasonable notice
• Contact us immediately regarding any concerns or questions

9. Termination

By Parents

• Parents may withdraw their child with written notice
• Refunds subject to our refund policy outlined above
• Outstanding balances must be paid upon withdrawal

By KidVenture Clubs

• We may terminate enrollment for non-payment
• Serious behavior issues may result in immediate dismissal
• Programs may be cancelled due to insufficient enrollment
• Safety concerns may result in program termination

10. Dispute Resolution

• Disputes should first be addressed directly with program management
• Mediation may be required before legal action
• North Carolina law governs these terms
• Legal disputes will be resolved in Wake County, North Carolina

11. Changes to Terms

KidVenture Clubs reserves the right to modify these terms at any time. Significant changes will be communicated via email. Continued participation indicates acceptance of updated terms.

12. Contact Information

For questions about these terms or our programs: